Shipping policy
SHIPPING POLICY
Last updated: September 1, 2026
Where We Ship We ship worldwide, with a focus on the US, UK, and international markets.
Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or public holidays are processed the next business day. You'll receive a confirmation email with tracking details once your order ships.
Estimated Delivery Times
- United States: 7–15 business days
- United Kingdom: 10–20 business days
- Rest of World: 14–25 business days
These are estimates, not guarantees. Delivery times may be affected by customs processing, carrier delays, or factors outside our control.
Tracking Your Order Every order comes with a tracking number. You can track your shipment via the link in your shipping confirmation email or at trovvi.co/apps/17TRACK.
Customs & Import Duties International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the customer's responsibility and are not included in our prices or shipping fees. We recommend checking with your local customs office before ordering.
Lost or Delayed Packages If your order hasn't arrived within the estimated window, please contact us at admin@trovvi.co. We'll investigate with the carrier and make it right.
Incorrect Address Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at admin@trovvi.co — we'll do our best to update it before dispatch.