Return Policy
Return & Refund Policy
We want you to be fully satisfied with your purchase. If something isn’t right, we’re here to help.
Returns
We accept returns for items that are:
-
Damaged or defective
-
Incorrect items received
-
Or otherwise not as described
To request a return, please contact us within 7–14 days of receiving your order with your order details and clear photos of the issue.
Eligibility
To be eligible for a return:
-
The item must be unused and in its original condition (when applicable)
-
Proof of purchase is required
-
The request must be made within the return window
Refunds
Once your return is reviewed and approved, we will notify you about the approval or rejection of your refund.
If approved, refunds will be processed to your original payment method within 5–10 business days, depending on your bank or payment provider.
Late or Missing Refunds
If you haven’t received your refund yet:
-
Check your bank account again
-
Contact your credit card company or payment provider
-
Then contact us if needed
Processing times may vary.
Exchanges
We only replace items if they are defective, damaged, or incorrect. If you need an exchange, contact us with the required details.
Return Shipping
Customers may be responsible for return shipping costs unless the item arrived damaged or incorrect.
Contact
If you have any questions about returns or refunds, please contact us through our Contact page or support email. We’re always here to help.